Tarka Accounts

Legal

Privacy Policy

Last updated: September 2026

Tarka Accounts is committed to protecting your personal information and being transparent about what we do with it. This policy explains how we collect, use, and look after your data when you use our website or engage with our services.

Please read this policy carefully. If you have any questions, you can contact us at any time using the details below.

Who We Are

The data controller for this website is:

  • Business name: Tarka Accounts
  • Company number: 15144923
  • Address: 2 Bakers Yard, Pilton Quay, Barnstaple, EX31 1PB
  • Email: [email protected]
  • Phone: 07961 741107

As a data controller, we are responsible for deciding how and why your personal data is used. We are registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

Information you give us directly

When you use our contact form or get in touch with us, we may collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • The content of your message or enquiry
  • Any other information you choose to share with us

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website or search terms used to find us

Information collected as part of our accountancy services

If you become a client of Tarka Accounts, we will collect additional personal and financial information necessary to provide our services — for example, your National Insurance number, tax reference numbers, income and expenditure details, and business information. This is governed by our separate client engagement letter and terms of service.

How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to your enquiry — when you contact us via the website, we use your details to get back to you. Our lawful basis is legitimate interests.
  • To provide accountancy services — if you become a client, we process your data to fulfil our contractual obligations to you. Our lawful basis is the performance of a contract.
  • To comply with legal obligations — we may be required to process certain data to comply with HMRC requirements, anti-money laundering regulations, or other legal duties. Our lawful basis is legal obligation.
  • To improve our website — with your consent, we use analytics data to understand how our site is used and make improvements.
  • To send you relevant information — if you have opted in, we may occasionally send you updates or useful content. You can unsubscribe at any time.

Cookies

Our website uses cookies — small text files stored on your device. We use:

  • Essential cookies — necessary for the website to function. These cannot be disabled.
  • Analytics cookies — used to collect anonymous information about how visitors use our site (via Google Analytics 4). These are only set with your consent.

You can manage your cookie preferences at any time using the cookie banner on our website, or by adjusting your browser settings.

Who We Share Your Data With

We do not sell your personal data to third parties. We may share your information with:

  • HMRC and other government bodies — where required by law or as part of providing our services
  • Our software providers — such as accounting software platforms, used to deliver our services (these providers are bound by data processing agreements)
  • Professional advisers — such as legal or compliance advisers, where necessary
  • Website service providers — including hosting and analytics providers who process data on our behalf under appropriate agreements

Where we share data with third parties, we ensure appropriate safeguards are in place.

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law:

  • Enquiry data — if you contact us but do not become a client, we will retain your details for up to 12 months in case you get back in touch, then securely delete them.
  • Client data — we are required by HMRC and anti-money laundering regulations to retain client records for a minimum of six years after the end of the client relationship.
  • Analytics data — retained in line with Google Analytics' standard retention settings (up to 14 months).

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access — you can request a copy of the personal data we hold about you
  • Right to rectification — you can ask us to correct inaccurate or incomplete data
  • Right to erasure — you can ask us to delete your data in certain circumstances
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to data portability — you can ask us to provide your data in a portable format
  • Right to object — you can object to us processing your data where we rely on legitimate interests
  • Right to withdraw consent — where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details at the top of this page. We will respond within one month. There is no charge for making a request.

How We Keep Your Data Safe

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption, and access to client data is restricted to authorised personnel only.

While we take every reasonable precaution, no method of transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

How to Complain

If you are unhappy with how we have handled your personal data, please contact us in the first instance and we will do our best to resolve the matter.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch: